Your data on InBridge

You never need to give InBridge your Aadhaar number, PAN, OTPs, bank account details or passwords. Messages that look like an Aadhaar or PAN number are blocked before they reach the AI model. If you need to act on your own records, do it on the official government portal.

The questions you type or speak

• What: the text of your messages and the recent conversation, plus the language and topic you choose.
• Speaking instead of typing: the microphone is used only while you press the mic button in the chat box. Speech recognition is done by your browser, not by InBridge, and your audio may be processed by the browser vendor (for example, Google for Chrome) under its own policy. InBridge receives only the resulting text, exactly as if you had typed it.
• Why: to find relevant scheme information and write an answer.
• Where it goes: to our server, which searches the scheme dataset on the server itself; to an AI model provider to write the answer; and, when the dataset is not enough, a search query is sent to a search provider that looks only at .gov.in and .nic.in websites.
• Kept: we do not save your messages in a database. Search results for a question may be kept in server memory for up to 15 minutes so a repeated question is faster; that memory clears when the server restarts.

Your chat history

• What: past conversations and small preferences such as theme and language.
• Where: in your browser's local storage on your device. If you are not signed in, it is not uploaded to us. If you sign in, your conversations are also saved to your account (see below) so you can continue them on another device. The storage keys are inbridge_threads_v1 (chat history), inbridge_language, inbridge_onboarding_v1, inbridge_theme, inbridge_feedback:* (which answers you rated) and inbridge_checklist:* (ticked checklist items). When you are signed in, inbridge_token, inbridge_user and inbridge_threads_owner also hold your sign-in session and which account the saved history belongs to.
• Kept: until you delete it (see “How to delete your data” below).

Your IP address

• Why: to limit how many messages one connection can send per minute, so the service stays available for everyone.
• Kept: used to count requests per minute for rate limiting; held in server memory only for that window, never written to a database. Our hosting provider also records IP addresses in its standard request logs under its own policy.

Feedback on answers

• What: a thumbs up or down, any reason codes you pick, an optional short note you write (personal numbers such as phone or Aadhaar numbers are masked before it is logged), the kind of source the answer used, the website names it cited and a random ID for the answer. It never includes your question or the answer text.
• Where: written as one structured line in our server logs, which are kept by our hosting provider. Feedback is not stored in a database.
• Why: to find and fix wrong or outdated answers.

Account details, only if you sign in

• What: your name, email address and a hashed password (never the password itself), a randomly generated account ID, and, while you are signed in, your chat conversations (your questions and the answers shown, with their sources).
• Why: to keep you signed in and let you continue conversations on any device. Nothing else is done with them.
• Where: Render hosts the account service and Supabase (a PostgreSQL database in Mumbai) stores the records. A sign-in lasts 24 hours.
• Signing out removes the account's saved conversations from that device. They stay in your account until you delete them.

InBridge does not use advertising or analytics cookies and does not sell or share your data for advertising.

The form filler works inside your browser tab. The form you choose and the details you type are never uploaded or stored, and closing or refreshing the page forgets them. Scans and photos are read by a text reader that runs in your browser (its program and Hindi/English language data are downloaded from a public CDN the first time, and that request contains nothing from your form).

To explain the form in simple words, the printed text of the blank form is sent to our server and then to an AI provider (Google Gemini or Groq, whichever is available), after you press “Explain this form”. Aadhaar, PAN and phone numbers in that text are hidden first, in your browser and again on our server. The text is not stored or logged by InBridge. Free-tier AI services may keep or review what they receive, so please upload a blank form: if a form already has your name or address written on it, that text would be sent too. Your own details (the ones you type in step 3) are never sent.

Aadhaar, PAN, bank, mobile and email fields are left empty unless you switch them on, and declarations are never ticked for you. InBridge does not submit forms.

These companies process data for us to run the service. Some may process it outside India.

• AI model providers. Answers are written by a large language model: currently Groq-hosted models, with Anthropic or Google Gemini used instead when configured. If one fails, the next is tried. Whichever provider answers receives your messages and the retrieved scheme information.
• Tavily searches .gov.in and .nic.in websites. It receives a search query based on your message.
• Vercel hosts the website and the chat server. It handles all requests, including IP addresses, and keeps the server logs that hold feedback lines.
• Render and Supabase are used only if you sign in: Render hosts the account service and Supabase stores account records and saved conversations.

Each provider keeps data under its own terms and privacy policy.

• Chat history: delete conversations in the chat history panel, or clear this site's data in your browser settings (site settings, then clear storage). Without an account this removes every copy. When signed in, deleting a conversation or choosing clear all in the panel also deletes it from your account; clearing browser storage alone does not.
• Feedback: feedback is not linked to your name or email. Choosing a thumbs up or down also saves that choice on your device under inbridge_feedback:*, which clearing site data removes. If you wrote a note you want removed from the server logs, contact us below.